Cookies & Privacy policy
About Cookies
What are cookies?
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the Miloya.com website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details.
Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other non-essential cookies enable us to give you an enhanced, personalised web experience and determine relevant products to show you.
By using our site, you consent to the use of these cookies. Cookies are used on our site for the following reasons:
- To allow you to securely sign in to your Miloya.com Account, so that you can use “My Account” features such as order information, making payments and viewing statements.
- To store the content of your online shopping bag whilst you browse the site and to complete an order.
- To record the areas of the website that you have visited, products Miloya.com uses this information to help make the website more user friendly, develop our site design and to continuously improve the quality of the service we provide.
- To distribute visitors to our site evenly across platforms to ensure the content is served at the fastest possible speed.
- For re-marketing purposes to determine relevant related products to show you when you’re browsing on other selected websites. These cookies can be associated with services provided by a third party such as an advertising network.
We also offer you the facility to share your experience on our site through social sites such as Facebook and twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.
Are cookies safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised.
Can I turn off cookies?
Miloya.com uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them.
To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer’s hard drive. This is the method for the most popular browsers; For Microsoft Internet Explorer:
- Choose the menu “tools” then “Internet Options”
- Click on the “privacy” tab
- Select the setting the appropriate setting
For Mozilla Firefox:
- Choose the menu “tools” then “Options”
- Click on the icon “privacy”
- Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
- Choose the menu Files”> “Preferences “Privacy
For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar. For further information on non-essential cookies used for targeting and banner advertising please see below.
It must be noted, that if you choose not to consent to the use of cookies, your experience of our site will be limited and many integral aspects of the site, including (but not limited to) adding items to your shopping bag and accessing your account, will not work at all.
Our use of advertisement tracking
We also allow selected third parties who participate with us in marketing programs to place cookies when you visit our site. These cookies enable us to monitor which adverts you see and click on to get to our site.
These cookies are as safe as the ones used whilst you browse our site and neither of these third parties collects any personal data from which they would be able to identify individual customers.
Miloya.com is not responsible for the content or privacy policies of third parties or other websites.
Third party cookies – Google Advertising
When browsing the Miloya.com website, cookies from other websites (known as ‘third party cookies’) will also be placed on your computer or device. These are used exclusively for the purpose of placing Miloya.com advertising on those sites in the future. This advertising may be targeted at you based on the fact that you have visited the Miloya.com website and is personalised based on the products that you have viewed or with relevant recommendations. This service is provided to Miloya.com via Google and reputable third party specialists.
Targeting or banner advertising cookies including Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting
This type of advertising is designed to provide you with a selection of products based on what you have viewed on Miloya.com and deliver adverts to you when you visit other selected websites. The adverts may highlight alternative styles and colours as well as products from other categories suitable to your browsing history.
The technology behind these adverts uses cookies and usually placed by third parties such as advertising networks with the website operator’s permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers.
Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn’t contain any of your personal details. You can choose to opt-out of this type of advertising. For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar. Alternatively visit Network Advertising Initiative website.
Opting Out
Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. Learn more about the opt-out and how to properly install the browser add-on here.
Visitors can also opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your info helps us to better respond to your individual needs) - To improve our website
(we continually strive to improve our website offerings based on the info and feedback we receive from you) - To improve customer service
(your data helps us to more effectively respond to your customer service requests and support needs) - To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- The email address you provide for order processing, may be used to send you info and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service data, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal info.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
We at Miloya.com do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this data confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor info may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to data collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.